Elders Commercial Brisbane respects your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
We only collect information necessary to provide commercial property sales, purchasing, and leasing services. This includes:
• Contact Details: Your name, company name, email address, phone number, and business address.
• Identity Verifications: Driver’s licence, passport, or company registration (ABN/ACN) details required for anti-money laundering compliance or contract preparation.
• Property Ownership Details: Proof of ownership or authority to act when listing a commercial asset for sale or lease.
• Transaction Records: Details of properties you have bought, sold, or leased through us.
• Digital Data: Your IP address, cookies, and website usage data when you browse our site.
We collect personal information directly from you when you:
• Enquire about a listing or request a market appraisal via our website.
• Register for or attend a commercial property inspection or auction.
• Appoint us to sell or lease your property via a formal Queensland Form 6a.
• Submit an offer to purchase or an expression of interest to lease a commercial property.
We use your data strictly to deliver our sales and leasing services under Queensland law, including:
• Processing commercial property sales, acquisitions, and leasing transactions.
• Verifying client and buyer/lessee identities to comply with the Property Occupations Act 2014 (QLD).
• Conducting due diligence and preparing statutory documentation.
• Sending you targeted commercial property listings, market reports, and updates (which you can opt out of at any time).
We do not sell or rent your personal data. We only share your information with trusted parties involved in your specific transaction, including:
• Prospective buyers, sellers, landlords, or tenants as required to negotiate a sale or lease.
• Legal representatives, solicitors, conveyancers, and financial institutions involved in settlement or lease execution.
• Digital platforms and property portals (e.g., Realcommercial, CommercialRealEstate) strictly for marketing your listed property.
• Government, statutory, or regulatory bodies where required by Australian law (such as the QLD Office of Fair Trading or AUSTRAC).
We take reasonable steps to secure your personal information against loss, misuse, or unauthorised access. Your data is stored in secure, password-protected digital systems and cloud storage platforms located within Australia.
You have the right to request access to the personal information we hold about you. You can also ask us to correct any inaccurate or outdated details. To make a request, please contact our Privacy Officer.
If you have any questions about this policy, or if you wish to lodge a complaint about how we handled your data, please contact us at:
Email: brisbane@eldersre.com.au
Phone: 07 3252 4999